Aquaterra Spas

Return Policy

If you purchased a part or accessory from and wish to return it, fill out the return form below. Items submitted for return after they have shipped will be subject to return shipping fee. If your item has not shipped yet, email to cancel your order.

All parts and accessory returns must be requested within 60 days from the time of purchase.

For Spa Purchases: If you purchased an Aquaterra Spa on you must return the spa through Costco. View their online return policy here.