Aquaterra Spas

Return Policy

If you purchased a part or accessory from AquaterraSpas.com and wish to return it, fill out the return form below. Your return will be processed within 7-10 business days. Items returned after they have shipped will be subject to return shipping fee. Applies to orders placed on AquaterraSpas.com only.

All parts and accessory returns must be requested within 60 days from the time of purchase.

For Spa Purchases: If you purchased an Aquaterra Spa on Costco.com you must return the spa through Costco. View their online return policy here.